65jili Privacy Policy – How Your Personal Data Is Protected

When you register an account with 65jili, we collect personal information that is necessary to set up and manage your account, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) in order to process deposits and withdrawals accurately and securely. During the identity verification process, we may request a copy of a government-issued ID to confirm that you meet the minimum age requirement and that your account details are accurate. When you use our platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. We may also collect information you provide when you contact our support team, including the content of your messages and any attachments you send. All information collected is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance.

The personal information we collect is used primarily to create and maintain your 65jili account, process your transactions in Philippine pesos, and provide you with access to our games and platform features. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are necessary for the operation of your account and cannot be opted out of. Your identity and financial information is used to carry out the verification checks required under applicable Philippine regulations, helping us prevent fraud, money laundering, and underage gaming on our platform. Technical data collected during your sessions is used to monitor platform performance, detect unusual activity, and improve the overall stability and responsiveness of the 65jili experience on both mobile and desktop. If you have consented to receive promotional communications, we may use your contact details to inform you of relevant offers or platform updates; you may withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

65jili does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers — these parties are contractually required to handle your data securely and only for the specific purpose for which it was shared. In cases where we are required by Philippine law, court order, or regulatory authority to disclose your information, we will comply with such requirements and, where legally permitted, will notify you of the disclosure. If 65jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that process, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated data with analytics partners for the purpose of understanding platform usage trends — this data cannot be used to identify you individually. Any third party that receives your data is required to maintain appropriate security standards and is prohibited from using it for any purpose beyond what we have authorised.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 65jili platform is encrypted using industry-standard protocols, and sensitive account information is stored in secured environments with restricted access controls. Our systems are regularly monitored for vulnerabilities, and we conduct periodic reviews of our security practices to ensure they remain effective against evolving threats. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with applicable data protection requirements. You also play an important role in keeping your account secure — please use a strong, unique password for your 65jili account and never share your login credentials with anyone. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately so we can take appropriate action to protect your account.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents may be retained for a longer period where required by Philippine financial regulations or anti-money laundering rules. Once the applicable retention period has expired and there is no longer a legal or operational basis for retaining your data, we will securely delete or anonymise it in accordance with our internal data management procedures. If you request the closure of your account, we will process your request and begin the data retention review process; however, certain records may need to be retained for a defined period even after account closure to meet regulatory requirements. You may contact our support team to enquire about the specific retention periods that apply to your account data. We do not retain personal data beyond what is necessary for the purposes described in this policy.

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, and to receive a copy of that data in a clear and understandable format. You also have the right to request corrections to any inaccurate or incomplete information in your account, and we will process such requests promptly upon verification of your identity. If you believe that your personal data is being processed in a manner that is inconsistent with this policy or applicable law, you have the right to raise a concern with our support team or with the relevant Philippine data protection authority. You may also request the deletion of your personal data where there is no longer a legitimate basis for us to retain it, subject to our legal and regulatory obligations. If you have previously consented to receive marketing communications, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please contact our support team with your account details and a clear description of your request, and we will respond within a reasonable timeframe.

65jili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make changes, the updated policy will be published on this page with a revised effective date, and your continued use of the platform after the update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If we make material changes that significantly affect your rights, we will take reasonable steps to notify you through the platform or via the contact details associated with your account. For any questions about this policy or how your data is used, please visit our FAQ page or reach out to our support team directly. Your trust is important to us, and we are committed to handling your personal information with transparency and care.